Where is my order being shipped to?
To avoid fraudulent charges the order will be shipped to the shipping address specified on the invoice only. Please double check the shipping address you provided.
Where is my order being shipped from?
Leatherbrands.com currently has 3 three warehouse. Determination of your items shipping location all depends on availability. Warehouse locations: Southern California, Northern California and New Jersey.
Can I track my order?
To check the status of an order that you have already placed, please click on the Order Status link on the home page of leatherbrands.com. You will need to enter in your order number (sent to you after placing an order) as well as your email address.
How much is shipping?
We charge a standard $9.99 for shipping anywhere in the United States and $24.99 for Canada.
Why haven’t I received my purchase?
For information on your order status, email us at email@example.com. We will email you a tracking number or information regarding the status of your order. In the email include the invoice billing name, contact information, and the product number ordered. Please allow 1 to 2 business days for a reply.
UPS is leatherbrands.com preferred domestic carrier. During checkout please fill in all required fields and verify that your address is correct. UPS will only ship on business days (Monday - Friday). A list of holidays on which UPS will not ship can be found on www.ups.com. The standard UPS shipping services are as follows:
UPS Ground is the standard domestic shipping service to the 48 contiguous states. Estimate delivery times using 91775 Zip Code as the package origin. ESTIMATED arrival in the Eastern U.S. is 5-7 business days. The Midwest U.S. ESTIMATED arrival time is 4-5 business days. ESTIMATED arrival time in the Western U.S. can expect arrival in 2-3 business days.
Leather Brands will not guarantee the delivery time of any order. Shipping costs will not be refunded for delayed deliveries. Deliveries can be delayed for any number of reasons. Most delays are due to weather conditions. Plan orders and choose payment options appropriately. Listed above is the standard UPS service.
Orders shipping from California ONLY: A UPS tracking number will be sent to you via email once your order has been shipped.
I received someone else's order.
In the event that you receive someone else's order, please contact our support Department for a Return Authorization (RA) number to return the items. Please make sure not to open any items.